Shipping to the US
All items are shipped with a tracking number from 3737 Howard Gap Rd., Hendersonville, NC 28792.
Carriers used will be product-dependent and include USPS, DHL-Ground, UPS.
Estimated shipping times are anywhere from 2-8 business days.
*Shipping costs are included in the product cost.
Shipping to Canada
All items are shipped with a tracking number from 3737 Howard Gap Rd., Hendersonville, NC 28792.
Carriers used will be product-dependent and include DHL-Ground, UPS. Once in Canada your package is passed on to Canada Post.
Estimated shipping times are anywhere from 10-15 business days.
*Shipping costs are $15 flat rate per item.
Shipping to UK
All items are shipped with a tracking number from 3737 Howard Gap Rd., Hendersonville, NC 28792.
Carriers used will be product-dependent and include DHL-Ground, UPS. Once in the UK your package is passed on to Royal Mail.
Estimated shipping times are anywhere from 10-30 business days.
*Shipping costs are $15 flat rate per item.
*Subject to change as carrier costs rise.
Lost packages
Packages may be considered lost if carrier tracking has not updated past the estimated shipping times above.
In case the package has been lost, the first thing to do is to check whether the submitted address is 100% accurate. Even a single missing letter or number can cause a delivery failure.
If the address is correct, please make sure to contact your local post office. Occasionally, upon arriving at the destination city, the package is stored at the local post office and the recipient has to collect the package from there.
After both of these steps have been completed, please contact Wakaleka I will investigate it further and offer a free reprint if it's determined that there was no address error.